Privacy Policy
Last updated: March 2026
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and payment details when you create an account or place an order. We also collect usage data automatically, including browsing behaviour, device information, and interaction with our AI features.
How We Use It
Your information is used to process orders, personalise your shopping experience, improve our AI recommendations, communicate with you about your orders, and enhance the security of our platform. We never sell your personal data to third parties.
Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing communications and request a copy of the data we hold about you. To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@houseof4queens.com.